These terms and conditions govern your purchase and use of Pluginfinity premium products. All premium product licenses include the same features, with the only difference being the number of active installations allowed. Licenses are purchased as a one-time payment.
1. License Activation and Updates
- To activate your license, follow the steps outlined in the product documentation. Activate your license on each WordPress site where you intend to use the premium features.
- After activation, you will receive automatic updates directly from the WordPress admin panel.
- To check for available updates, go to Plugins > Installed Plugins and look for messages next to plugin descriptions, or visit Dashboard > Updates.
2. Support
- Subscription licenses include personalized support for 1 month renouvlable.
- Support will be suspended if your subscription fails to renew automatically.
- To resume support, please renew your subscription.
3. Updates
- Subscription licenses include automatic updates for 1 month renouvlable.
- Updates will be suspended if your subscription fails to renew automatically.
- To resume automatic updates, please renew your subscription.
4. License Types
- Personal License: Suitable for individuals developing their own websites. Allows activation on one WordPress site.
- Agency License: Suitable for agencies and freelancers. Allows activation on up to five WordPress sites.
- Developer License: Suitable for developers and expert users. Allows unlimited active installations.
5. Frequently Asked Questions
- Can I change active installations? Yes, you can change active installations for personal or agency licenses by submitting a support ticket.
- What if I purchased the license on Envato? Follow the steps outlined in the product documentation to install and activate your license.
6. Refund Policy
- We offer a 15-day money-back guarantee. If the product doesn’t meet your expectations, you can request a refund within 15 days of purchase.
- After the 15-day period, refunds may be considered for unresolved support tickets or product malfunctions that our support team cannot resolve.