Terms & Conditions – Pluginfinity

Updates are available to customers with valid licenses according to their license tier.
Personal licenses grant automatic updates for one site.
Agency licenses grant automatic updates for up to five sites.
Developer licenses grant automatic updates for unlimited sites owned by you or your clients.
Sharing or reselling license keys is strictly prohibited.
Updates are provided for the license term and are based on the purchase date.
Expired licenses require renewal to continue receiving updates and support.

Upon successful payment, you will receive a purchase confirmation screen with a download link and license key.
An email containing the download link and license key will be sent to your checkout email address (usually within minutes, but may take up to an hour).
Contact us if you do not receive the email or encounter download issues.

You do not claim intellectual or exclusive ownership rights to our Products.
All Products are the property of Pluginfinity and are provided “as is” without warranty.
We are not liable for any damages arising from the use or inability to use our Products.

Including Pluginfinity SaaS plugins in themes or plugins for redistribution is prohibited.
Pluginfinity will not provide updates or support for licenses bundled, re-packaged, re-sold, or re-distributed by original customers.
This applies to companies/people who distribute WordPress themes and purchase a single Developer license to include the plugin as an “add-on” or resell it as a separate plugin.
License holders cannot distribute, give away, or resell their license keys. Transfers require contacting us for official transfer to a new owner.

All site content, including imagery and documentation on [invalid URL removed], is our property.
Replicating site content requires advanced authorization.
Content from this site cannot be used for commercial or non-commercial purposes without our written consent.

Technical support and software upgrades are provided electronically (automatic updates or email) to customers with active licenses.
Support and upgrades are provided according to the license type purchased.
We assist with installation issues, bug fixes, and light modifications. Major modifications requiring custom code or extensive CSS are beyond the support scope.
We do not offer phone support.
Support and automatic updates are provided for the license term based on the purchase date. Expired licenses require renewal for continued support and updates.

We strive for customer satisfaction and ensure our Products function correctly in your website environment.
If you encounter any issues or have concerns, contact us by replying to your purchase confirmation email or using the support page form.
We offer a 30-day money-back guarantee for any irresolvable issues or dissatisfaction with a product. After 30 days, no refunds are available.
Refund requests require contacting us with the reason for requesting a refund. Explanations for dissatisfaction are appreciated to help us improve our products.

We may send occasional email notifications related to your product license, including expiration notices, important information, or other purchase-related emails.
You agree to receive all required notices electronically to the provided email address. It is your responsibility to update or change your email address as needed.
By providing your phone number, you agree to allow us to contact you regarding billing notices and inquiries (including payment issues, discrepancies, declined/failed payments, and expired payment methods). It is your responsibility to update or change your phone number as needed.

After the initial purchase, annual billing will occur to renew your product license key and maintain access to plugin updates and support.
You can cancel at any time and will still have access to updates and support until the end of the billing cycle.
After the billing cycle ends, you can continue using the plugin but will lose access to updates and technical support.

Pluginfinity reserves the right to change product prices at any time. Price changes will be reflected on [invalid URL removed].
You are not entitled to a refund for the price difference between the time you purchased the product and any subsequent price reduction.